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Strategy is still a human activity
A week of deep strategy work with clients highlights the uniquely human capabilities that we need to keep as businesses transition to using more AI within the enterprise and across their workforces.
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When does travel planning get seriously upended by AI?
AI is everywhere in the travel industry - just not where most travellers see it. Chatbots can churn out a basic itinerary, but true AI-native trip planning has a much higher bar to clear. Personalised recommendations and seamless bookings may still feel out of reach, but we might be closer to change than it seems.
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ChatGPT and Generative AI in the enterprise
There is a lot of opportunity for Generative AI from a business technology perspective. Talking with other technology leaders, we discuss what risks and rewards may exist.